Designing smart digital experiences for places and spaces.

b.brilliant is an experience and experiential design company.

b.brilliant helps commercial businesses and government agencies create websites, mobile apps,

branding & marketing material, online software services, and digital media content to improve customer

experiences, business efficiencies, and engage more people. We believe that your online presence should be a

reflection of your beliefs and the impact your services will bring to customers. We provides services to: 

 

  • Government Agencies

  • Museums

  • Information Technology Companies

  • Youth and Family Advocacy Groups 

  • Real Estate Developers and Construction

  • Economic and Smart City Planners 

 

In addition, we show you how having a great digital presence attracts high-quality businesses and residents with our playbooks, technology workshops, and video tutorials.

 

Hi There...

Great user and customer experiences create raving, loyal fans. From the website to the in-person presentation, we have studied what makes people say "YES, I want it!" or "No thanks, I'll keep looking". Investing in the things your customers' care about is always good for business.

 

We understand the traits of a business that customers want to do business with. We have helped businesses create positive experiences and generate business with great design. We want to help you do the same.

 

Why b.brilliant?

Did you know?...43% of apartment searchers will not consider a property unless it has a four or five star rating...

When your potential customers are researching you online, they are looking for 3 major things:

  1. Your website/app- information about you and if you have what they’re looking for and does it meet their needs

  2. Your reviews - learn about other people’s interactions with you and do you care about your customers

  3. Your Imagery - Pictures, videos, digital art, and other types of media of your property

In a nutshell, they are looking online to get an idea of the experience they will have with you offline. And experience is everything! If they like what they see, the next step is to come visit you in person. They get to see and feel firsthand your idea of a great experience.

We live in a digital world and if you lose someone's attention online, you will lose an opportunity to win their business. Tell a better story from the website to the in-person experiences that resonate with your customers and make them want to do business with you because they will know you care about their needs. 

A poor experience will cost you…a customer not renewing their lease, the loss of a potential new customer, a poor or lack luster online reviews, bad word of mouth, and ultimately, loss revenue.

 

We help you...

Every time a customer engages with your business, it shapes their perception of you. With thoughtful user experience and visual design, your customers will know you believe in quality and care.

Whether you need custom development or an easy to update content management system, we will help you identify and build the right product to meet your ongoing needs.

If content is king, then design is queen. We will present your business so your company’s message and personality are impactful and memorable at every touchpoint.

 

Why b.brilliant?

...because how people perceive your organization matters...

When your potential customers are researching you online, they are looking for 3 major things:

  1. Your website or app - information about your business and if your product/service meets their needs

  2. Your reviews - learn about other people’s interactions with you and do you care about your customers

  3. Your image -  The presentation of your digital images, video, and other media show customers you care about the quality of your product. 

In a nutshell, they are looking online to get an idea of the experience they will have with you offline.  

 

Experience is everything!

 

Tell an engaging story through your website and mobile apps, print marketing materials, and digital signage that resonates with your customers and excite them to do business with you.

 

A poorly executed experience will cost you…Whether it's a client not repeating business with you, the loss of a potential new customer, a weak or lack luster online review, bad word of mouth, and ultimately, lost revenue.

 

We help you...

DESIGN

Your customer's perception of you is shaped at every touchpoint. With thoughtful user experience and visual design, your customers will know you believe in quality, customer care, and building relationships.

BUILD

Whether you need custom development or an easy to update content management system, we will help you build the right product to meet your ongoing needs.

ENGAGE

If content is king, then design is queen. We will present your business so your company’s message and personality are impactful and memorable at every touchpoint.

CONVERT

Great design builds trust. And trust is built from a clear message presented well so your customers can make a decision to do business with you quickly and easily.

 
Our Services

We'll design your website, mobile app, and online services so they are optimized to generate more leads and make it painless for prospects and customers to learn about services and products, complete tasks, and building relationships & trust.

Your brand is influenced by every touchpoint between your business and your customer. You can influence how people perceive your brand. We develop concepts that convey the culture, beliefs, and personality of your company then apply this image and feel to your marketing messaging and collateral. 

We are in the business of delivering happiness, convenience, and thriving relationships. We'll help you design and implement a digital signage solution that will entertain, inform, and engage your target audience. Creating an experience that leverages the best technology that can make the lives of the people you serve better. We help you to save time, increase convenience, and add a little happiness to your day...all from a beautifully designed screen.

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CONTACT

Let's Start a Project!

Send me a message below to schedule a 15 minute free strategy session or to just say Hello!

Phone            202-792-8665

Location 

DC Office

1509 16th Street, NW

Suite 518

Washington, DC

MD Office

9010 Ruby Lockhart Blvd 

Glenarden, MD

 

© 2017 by b.brilliant

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